Getting to Know LeeAnn Bentley

Getting to Know LeeAnn Bentley

 

Getting to Know LeeAnn Bentley

Office Mgr./Customer Service Representative (CSR)

 

What is your biggest motivator?
I should say the normal line like…my motivation for doing things is my family, friends, etc. Which definitely are a major influence and do help to drive me, but in all honesty, what drives me the most is me. I want to succeed in life because I believe that first and foremost you should always try to make yourself happy. If you don’t? You’ll never truly be.
When I was young my father always told me that if something is worth wanting then it’s worth working for. I took those words to heart and have ran with them ever since. I work towards a goal because I love the challenge and strive to be the best me that I can be!

How do you handle Work/Life Balance?
This is essential today. Of course in the insurance industry every second counts and sometimes we find ourselves in a crunch; but with young children and a husband that has crazy work hours himself that needs the support, I need to be available for them. I have the opportunity here at Beatrice Insurance to have work hours that parallel my children’s school hours so I am available to be with them after school and at night. With the ability to have my work email on my phone and my laptop with me all the time it is easy to bounce back and forth between these two worlds creating the perfect balance for me.

Why did you decide on the insurance industry?
History, Marketing, Law. All things I have degrees in and fields I have worked in. All things which require me to be able to think fast with crucial decision making, do vast amounts or research, and be comfortable with multiple daily interactions with clients and companies. Yet one thing I’ve always loved about any job I’ve had is being challenged, and the insurance industry does just that. Coming into this industry with little to no experience I had to learn quickly the ins and outs of what it takes to be a CSR in today’s ever changing market and I’ve thrived in it. The challenge of it only motivates me to do my best and strive to learn more, grow, and perfect my current skills. I’ve found that I truly enjoy my work and will continue to stay with Beatrice Insurance for many years to come.

Your Biggest Insurance Challenge?
Honestly it is the day to day in an ever changing and evolving market that is the biggest challenge. Being able to keep up with every group, every plan, every carrier, is a challenge in itself. Then you also must stay up to date with the ever changing laws and plan designs. I find that reading weekly updates, reorganizing my files, and way of quoting groups is something that I must evolve and work with as part of my job. It is a must to make sure that our clients are being well informed and given the best quotes possible. Even though challenging I find that I like it because if nothing ever changes then there would be no room for my own personal growth in my own skills and potential for new opportunities for our clients.